Your Facebook Page messages can become orders. The StorkPlus Messenger bot answers with AI from your products and completes the order in the chat, even on the free starter plan. The same idea works on WhatsApp and Instagram.
- Setup: Bots → Messenger → Connect Facebook.
- Choose your page and click Connect.
- Persistent menu: List Products, My Cart, Empty Cart, Checkout.
- Custom AI instructions are on the Growth plan.
- The Messenger bot is on every plan; the free plan includes 100 AI replies a month.
Step 1: Connect Facebook
In your store admin open Bots → Messenger and click Connect Facebook. Log in and allow access to the pages you want to connect.
Step 2: Choose your page and connect it
Your pages appear. Pick the one the bot should answer and click Connect.
Page missing? Reconnect Facebook, choose Edit access in the Facebook window and tick your page.
Step 3: Persistent menu
The Persistent Menu tab has the Get Started text and the buttons List Products, My Cart, Empty Cart and Checkout. Edit the labels and click Update Persistent Menu. A preview shows the chat before you save.
Step 4: Instructions for the AI agent
In the AI Assistant tab (Growth plan) write the custom AI prompt and choose the sales channel. Example instructions:
- Greet the customer by name in simple Egyptian Arabic.
- When asked about size, ask for height and weight and suggest one.
- Mention that cash on delivery is available.
After launch
- Everyone who talks to the bot appears under Bot users (Growth plan), with the conversation and orders.
- On Growth, customers also get Messenger updates when the order is placed and when it ships.
Why start with Messenger?
Messenger is the easiest start: it is on the free plan and only needs a Facebook Page. As your store grows, add the Instagram agent on Growth and the WhatsApp agent on Galaxy, all selling from the same catalog.
Common mistakes
- Connecting the wrong page: pick your store page, not a personal one.
- Removing the app in Facebook: if you remove the StorkPlus app from your Facebook business integrations, the bot stops until you reconnect.
- An unedited menu: rewrite the button labels in your customers’ words.
Frequently asked questions
Is the Messenger bot free?
Yes. It is on the free starter plan with 100 AI replies a month. Higher plans include more replies.
My page does not appear after connecting Facebook. What now?
Reconnect Facebook, choose Edit access in the Facebook window and tick your page.
Can I write my own instructions for the bot?
Yes, in the AI Assistant tab on the Growth plan and above.
Read next
- Sell in Instagram DMs with an AI agent
- Auto-replies and customer satisfaction
- How AI grows your daily sales
Try it yourself: open your free StorkPlus store — the starter plan is free, with 0% commission on sales.


